How to purchase Amica Appliance parts using the E-Shop

Spare parts are not available free of charge through the E-Shop,
even if your appliance is under warranty.^*

* If you would like to arrange an engineer visit, please contact our Customer Care team:

Contact Customer Care

You can search for a part by entering a model number from the rating plate of your appliance.

i.e. VK700SS/0 (if your appliance doesn’t have a variant /1, /2, /3, please use /0)

Search for your Amica Appliance here

or go straight to our e-shop:

Visit CDA e-shop

How to find parts using the CDA website:

How to use the CDA Parts e-shop:

If you require our assistance, please complete the form below, or contact us by email: enquiry.parts@cda.eu

Parts Enquiries Returns/Cancellations

Spare Parts e-shop Enquiries

If you are struggling to find your part or are unsure of which filter you require please use this form to contact our Team of Parts experts.

Spare Parts e-shop Returns/Cancellations

Please ensure you fill out all sections of this form to enable us to process your request quickly.

Your Details:

Title: *

Full name: *

Email: *

Contact number: *

Postcode:

Your Appliance:

Category: *

Model: *

Product Description:

Appliance serial no.:

Enquiry details:

Please let us know the general reason for your enquiry *

Please describe the part(s) that you are trying to purchase *

Are you able to provide any relevant images to assist with your query?:
(Accepted File Types: .pdf .jpg .jpeg .png .gif)

Returns & Cancellations

Part Number:

Quantity:

Order Number: *

Order Date: *

Please give a reason for returning/cancelling these parts *

CDA process the information provided on this form in accordance with our Privacy Notice for the purpose of administering service calls and part & product enquiries.

IMPORTANT: please also complete the returns form enclosed with the goods to enable us to deal with the return and any credit quickly once the part has been successfully returned to us.

Orders may be cancelled immediately and for up to 14 days from the day the goods were delivered to you.

A) Cancelling an Order Before Despatch or Delivery
If your order has not been despatched, we may be able to cancel the order prior to collection by the courier. We will cancel the order and issue a refund in full, including carriage charges.

B) Cancelling / Returning an Order After Despatch or Delivery
If we have already despatched the order, you will need to take delivery and arrange for the return of the parts. We will refund the order in full, including carriage charges, but you will be responsible for organising and paying for the carriage of the returned goods.

If the part is damaged or if we have sent you a part that is different to the one you ordered, we will issue a full refund for the part, delivery costs and return postage to CDA.

If you receive a damaged part, please report it to us within 24 hours of receipt.

Please return goods in perfect, re-saleable condition (including product packaging, etc). Do not write on or deface the item, its packaging or any instructions.

Following receipt and satisfactory inspection, any credit for cancelled orders will be issued for the goods and original standard delivery charges within 7 to 10 working days to the card used to pay for the original part.

CDA does not accept liability for the cost of carriage to return parts on cancelled orders.

Please see full part sale Terms and Conditions.

FAQs DPD (UK) – Follow My Parcel

NOTE: Customers in the Republic of Ireland need to be aware that DPD require a payment for import costs linked with post-Brexit regulations. You can find more information on this here: Customs Update For Consumers (dpd.ie)

CDA Parts e-shop Terms & Conditions