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Amica Customer Care

Email: customer.care@cda.eu
Telephone: 01949 862012
From Ireland only: 1-800-535556
Fax: 01949 862003
Open 08.30 – 18.00 Monday to Friday
Open 09.00 – 13.00 Saturday

Coronavirus situation

Repairs and engineer visits

During these difficult times, our engineers are being prioritised on repairing only essential appliances: cooking, refrigeration and washing. This is to ensure that our customers are able to cook, store food and wash clothes whilst following the instruction to stay at home.

Our engineers are following a strict protocol to ensure their safety and that of the occupants of the property where the essential repair is being carried out.

Phone calls and payments

Many of our staff are now working remotely and there may be a delay whilst we answer your call and if payments are processed. Thanks for your patience.

Parts

Due to the ongoing situation, please be advised that parts deliveries may be impacted by delay. If you have specific questions please do direct them to the Customer Care Department at customer.care@cda.eu or call 01949 86201.

All Amica home and kitchen appliances arrive with a 2 year parts and labour guarantee for your protection and peace of mind. If your appliance has a fault and you need an engineer to visit, be sure that you’ve registered your guarantee before contacting the Amica service centre on 01949 862012. Please ensure that you have your Amica model number, serial number and date and place of purchase to hand, as this is required when the service call is placed with our call centre.

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